Privacy & Cookies Policy

1. Introduction

Nilakshith Enterprise ("we", "us", or "our") operates the website nilakshithenterprise.in. We are committed to protecting and respecting your privacy. This policy explains how we collect, process, and protect your personal information when you visit our website or enquire about our broadband, CCTV, or networking services.

2. Information We Collect

We collect personal data directly from you and automatically via your interaction with our website:

• Contact Information: When you submit an enquiry form, we collect your full name, phone number, email address, installation address, service preference, and any specific details you share.
• WhatsApp Data: If you contact us via WhatsApp, we receive your phone number and any information included in your messages.
• Usage Data: We automatically collect standard server log data (such as IP address, browser type, device information, referral URL, and pages viewed) to monitor security and site performance.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries, provide service quotes, and schedule installation visits.
• To set up and manage your broadband subscription, CCTV cameras, or IT networking services.
• To provide support and troubleshoot connection issues.
• To maintain website security and optimize website layouts and loading performance.
• To comply with applicable legal or regulatory requirements.

4. Cookies Policy

Cookies are small text files stored on your browser or device when you visit a website. We use cookies to enhance your browsing experience and analyze our website performance.

Types of Cookies We Use:

• Essential Cookies: Required for fundamental website functionality, such as remembering your cookie consent preference and loading resources.
• Functional Cookies: Enhance website functionality, such as loading embedded maps (Google Maps) and showing Google Customer Reviews via widgets.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous statistics on page visits and session duration.

How to Manage Cookies:

You can manage your cookie preferences at any time. When you first visit our site, you can choose to accept cookies via our cookie consent banner. You can also block or delete cookies by adjusting your browser settings, though doing so may cause certain parts of our website (like interactive maps or review widgets) to function incorrectly.

5. Data Sharing & Security

We value your trust. We do not sell, trade, or rent your personal information to third parties. We only share details with trusted service providers who assist us in operating our business (e.g., Google Forms for handling enquiry submissions) under strict confidentiality agreements.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Links

Our website includes embedded services (such as Google Maps, OpenSpeedTest widgets, and Tagembed Google Reviews) and links to external sites (such as WhatsApp). This policy applies only to our website. We recommend reviewing the privacy policies of third-party platforms before providing personal data to them.

7. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request the deletion of your personal information from our databases. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy & Cookies Policy or how we handle your personal data, please reach out to us:

Nilakshith Enterprise

Kathal Road, Rangirkhari, Silchar, Assam 788005

Email: info@nilakshithenterprise.com

Phone / WhatsApp: +91 97068 17032